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Teads

Toronto / Global

Ad Tech Technical Solutions Engineer - Second-Tier Support

Job Description

Teads is seeking a Technical Solutions Engineer to join our Canada team in Toronto. You will own second-tier technical cases, investigate escalated issues end-to-end, and collaborate with R&D, AdOps, Account Management, and Product to drive client success.

You'll work during North American hours, support campaigns, integrations, and troubleshooting, and help optimize our open web platform for major brands. Fluency in English is required, with a fast-paced, problem-solving mindset.

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