Sr. Registered Products Adminstrator

Sr. Registered Products Administrator

*6-month contract with potential for permanent hire | Toronto, Ontario | On-site

Work Arrangement and Anticipated Start Date

Work arrangement: Five days per week in the office in downtown Toronto

Anticipated start date: October 19, 2026, or November 2, 2026

The anticipated start date is subject to the interview process and business needs.

The Opportunity

The Sr. Registered Products Administrator supports the accurate and timely administration of registered plans across multiple business lines.

In this position, you will serve as a knowledgeable resource for front-office teams, review transaction requests and supporting documentation, and process complex activities in accordance with organizational procedures, service-level agreements, the Income Tax Act, Canada Revenue Agency requirements, and applicable provincial legislation.

The primary focus of the role will be Registered Education Savings Plans, or RESPs, with additional support across other registered products, including:

Registered Retirement Savings Plans, or RRSPs

Registered Retirement Income Funds, or RRIFs

Tax-Free Savings Accounts, or TFSAs

Locked-In Retirement Accounts, or LIRAs

Life Income Funds, or LIFs

Locked-In Retirement Income Funds, or LRIFs

Restricted Life Income Funds, or RLIFs

Other related locked-in plans

What You Will Do

Provide registered-plan support

Act as a primary point of contact for assigned branches.

Respond to phone, email, and written inquiries regarding legislation, governing rules, internal processes, procedures, and required documentation.

Administer income plans

Set up RRIF, LIF, and LRIF payment profiles.

Process payments and confirm the accuracy of applicable tax rates.

Manage special situations and systematic withdrawals above minimum payment amounts.

Process locked-in account transactions

Review government and organizational documentation for unlocking requests.

Validate allowable withdrawal calculations.

Accurately process approved transactions.

Handle complex withdrawals and transfers

Review and process transactions involving:

Excess-contribution refunds

Marriage-breakdown transfers

Monetary adjustments

Internal transfers

Home Buyers’ Plan withdrawals

Lifelong Learning Plan withdrawals

Bankruptcies

Canadian-controlled private corporations

Support RESP transactions

Review and process:

Educational Assistance Payments

Accumulated Income Payments

Contribution adjustments

Swaps

Withdrawals

Maintenance of notional information

Validate documentation and transaction limits

Confirm that submitted forms are complete and accurate.

Verify calculations and supporting documentation.

Ensure requests fall within applicable governmental, legislative, and plan limits before processing.

Complete government reporting

Support monthly and annual filings for Canada Education Savings Program grants and incentives.

Support reporting related to the Quebec Education Savings Incentive and other applicable government programs.

Resolve exceptions and operational issues

Analyze problem items raised by branch or front-office teams.

Recommend practical and compliant solutions.

Complete agreed-upon corrections.

Escalate complex matters to the Assistant Manager or Manager when required.

Support tax reporting and account maintenance

Issue duplicate or amended tax receipts.

Set up and amend pre-authorized contribution applications.

Ensure account changes are completed accurately and within required timelines.

Perform quality-control reviews

Review assigned exception and non-exception reports.

Confirm that transactions comply with internal procedures, CRA requirements, and RESP program rules.

Complete other duties as assigned.

Required Experience

One to three years of experience administering registered accounts, including income accounts such as RRIFs.

Hands-on experience using the Broadridge platform to maintain accounts and update payment instructions.

Intermediate-level operations or back-office experience within a financial services environment.

Knowledge and Functional Skills

Working knowledge of regulatory and compliance requirements related to registered retirement and education savings programs.

Strong understanding of registered products and applicable processing requirements.

Ability to interpret legislation, policies, procedures, and government documentation.

Strong attention to detail and accuracy when reviewing forms, calculations, and transaction requests.

Effective analytical, problem-solving, and exception-resolution skills.

Strong written and verbal communication skills.

Ability to manage multiple priorities and meet established service-level timelines.

Sound judgment and the ability to elevate issues appropriately.

Job Type & Location

This is a Contract position based out of Toronto, ON.

Pay and Benefits

The pay range for this position is $28.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a fully onsite position in Toronto,ON.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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