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Elby Professional Recruitment

Toronto / Global

Customer Support and Admin Coordinator

Job Description

Become a key player in customer operations as a Customer Support and Administrative Coordinator. This role, blending reception and order entry, offers a dynamic work environment with growth opportunities.

Our client is seeking an organized and detail-oriented individual to fulfill this full-time role. You will handle reception duties, respond to inquiries, and support the order desk with timely and accurate order processing. This position is ideal for those looking to develop a career in administration or sales support within a growing organization.

Key Responsibilities:

• Greet customers and maintain a welcoming front desk experience

• Answer and direct incoming calls and emails efficiently

• Support order desk with order entry and verification

• Ensure timely processing of customer orders and inquiries

• Manage administrative record-keeping and documentation

Requirements:

• Strong attention to detail and accuracy

• Excellent communication and customer service skills

• Comfortable with ERP systems; previous experience is a plus

• Ability to manage multiple priorities in a busy environment

• Willingness to support team needs where necessary

Elevate your career with valuable administrative and customer support experience in this thriving organization.

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