Import/Export Coordinator

Schedule 1st Shift

Compensation Base Hourly Wage or Compensation Range: $20 - $24 per hour/annually

Shift Differential: Not applicable

Incentive eligible: No

Position Overview The Sr. Import/Export Coordinator within Freight Forwarding is responsible for preparing weekly reports and completing bookings to secure shipping space and arranging trucking schedules for the following weeks’ load. The Sr. Import/Export Coordinator also prepares shipping documents, booking confirmations, and checks the warehouse to ensure there is sufficient inventory available.

Essential Job Duties & Responsibilities

Preparation of essential shipping documentation on a daily basis

Following up and updating customers on their import/export shipments

Communicating with steamship lines, terminals, customs brokers, truckers and overseas agents

Ensuring all shipment documentation is in compliance with customs rules and regulations

Calculating weight, volume and cost of goods being moved

Coordinating release and entry processing for ocean and air import shipments, including US Customs and Border Protection, coordinating freight releases and arrange final delivery if needed

Maintain effective relationships with clients, carriers, forwarders, customs etc.

Prepare price quotes on international freight

Develop and maintain relationships with customers as well as vendors specifically steamship lines and customs

Research and resolve operational problems

Ensure customer needs are consistently met and assist to resolve inquiries

Expedite clearance and delivery to exceed customer requirements

Ongoing coaching and development of staff skills.

Perform other related job duties as assigned or required.

Required Qualifications

4+ years relevant experience preferably in International freight forwarding

Must have a working knowledge of the sea and air freight exports and imports, US Customs, consolidation, NVOCC, tariff’s air carrier terminology and TSA regulations.

Excellent interpersonal, organizational, and communication skills.

Ability to handle multiple tasks simultaneously with great attention to detail.

Must work well in a team environment and assist other peers when needed.

Preferred Qualifications

Bachelor’s degree is preferred.

Physical Requirements This is largely a sedentary role requiring the physical ability to:

Sit for prolonged periods of time at a desk while working on a computer

Use hands and fingers to operate a keyboard, mouse, and telephone

Speak and hear clearly in person, virtually, and over the phone

Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

Work Environment This position operates in a professional office environment. The role routinely uses standard office equipment, such as

computers

phones

photocopiers

filing cabinets

printers

The work environment is typically quiet to moderate in noise level and is climate controlled.

Location/Remote Eligibility This is a hybrid role based out of a local Freight Forwarding office. Regular, on-site presence is required (4) days perweek or as otherwise directed by the company.

The role may be performed in a hybrid work setting (combination of on-site and/or remote), depending on businessneeds and location eligibility. When working remote, employees are expected to maintain a dedicated, distraction-free, confidential workspace and reliable internet connection.

Schedule Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.

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