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Questrade Financial Group

Toronto / Global

Lead, Digital Asset & Derivatives Support

Job Description

Questrade Financial Group is seeking a Supervisor, Digital Asset & Derivatives Support to lead the advanced Trade Pod and elevate FCR and CSAT.

You will mentor specialists, manage escalations, and drive upskilling while collaborating with Risk/Compliance, Product Engineering, and Trade Desk. This role operates in a 24/7 environment across crypto, futures, forex, and CFDs, with a commitment to an inclusive hybrid workplace.

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