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Victoria's Secret

Vancouver / Global

Operations Manager-Pacific Centre

Job Description

Description A Victoria’s Secret & Co Operations Manager is a values-based leader who drives operational execution to ensure a consistent and efficient store environment. This role reports to the Store Manager or Assistant Store Manager.

Key Responsibilities The Operations Manager ensures operational routines are executed consistently to support product availability and store readiness. Specifically, this role owns:

Execution of shipment, replenishment, and inventory processes

Back-of-house organization and operational efficiency

Inventory accuracy and operational compliance

Cleanliness, safety, and asset protection standards

Support of floorsets and product launches

Identification and resolution of operational gaps

Direct reports, including Selling Associates

This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations Leading and demonstrating company values

Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling

Coaching & development of associates and leaders

Executing Daily Work Force Management actions

Maintaining visual merchandising standards

Collaborating with cross-functional partners to ensure seamless execution

Leading and modeling behaviors that link to leadership competencies

Demonstrating and leading company policy and procedures

Additional duties as assigned

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