DevOps – IT Support Specialist

Contribute to and maintain CI/CD pipelines using GitLab CI/CD across Azure and AWS environments.

Provision and manage cloud infrastructure on Azure and AWS using Infrastructure-as-Code.

Serve as the primary IT support contact for Canadian employees.

Manage and troubleshoot on-premises networking infrastructure.

Requirements

Bachelor's degree in computer science, Information Technology, Networking, or a related field (or equivalent experience).

3-6 years of experience spanning DevOps/cloud infrastructure and IT support or systems administration.

Demonstrable experience on both Microsoft Azure and Amazon Web Services in a production environment.

Proven track record in an IT support or user-facing technical role, with a strong focus on Windows environments, Microsoft 365, and device troubleshooting.

Cloud certifications: Azure (AZ-104, AZ-400, AZ-305) and/or AWS (SAA-C03, DVA-C02, SysOps).

Core Competencies

Demonstrates expertise in managing cloud infrastructure on Azure and AWS, with a strong focus on CI/CD pipelines and IT support. Proficient in troubleshooting Windows environments and device management, complemented by relevant cloud certifications.

Highest-signal resume keywords

CI/CD Pipeline Management

Microsoft Azure

Amazon Web Services

IT Support

Cloud Certifications

ATS Optimization Keywords

Hard Skills

Infrastructure-as-Code

Networking Troubleshooting

Windows Environments

Device Troubleshooting

GitLab CI/CD

Certifications & Qualifications

Azure AZ-104

Azure AZ-400

Azure AZ-305

AWS SAA-C03

AWS DVA-C02

AWS SysOps

Industry Keywords

Cloud Infrastructure

DevOps

IT Support

Systems Administration

Tools & Technologies

Microsoft 365

Azure DevOps

AWS Management Console

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