Job Description

Make an impact at Amazon as a Technical Support Engineer in the Selling Partner Financial Technology team. Your primary role will involve troubleshooting, coding, and supporting systems crucial for seller success.

With over 2 years of experience in software development or technical support, you'll be vital in managing support tickets and enhancing our technology solutions. Join a team that serves millions of sellers, utilizing cutting-edge tools and techniques to streamline operations and support.

Key Responsibilities:

• Resolve incoming support tickets with troubleshooting across products

• Participate in Java-driven operations and maintenance projects

• Assist with software deployments in relevant environments

• Design tools for improved operational workflows

• Collaborate with engineers for effective support issue resolution

Requirements:

• 2+ years in technical support or software development

• Proficiency in modern programming languages

• Strong ability to troubleshoot technical systems

• Familiarity with web applications and distributed systems

• Excellent problem-solving and analytical skills

Help drive Amazon's focus on innovation in financial technology while supporting our vast network of selling partners.

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Amazon

Technical Support Engineer at Amazon

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