Office Assistant, Continuing Education

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Competition Number

Competition Number P17851

Posting Title

Posting Title Office Assistant, Continuing Education

Classification

Classification Band 5

Location

Location Saskatchewan Polytechnic Saskatoon Campus

Other Location(s)

Building

Other Building

Date Posted

Date Posted 09/15/2026

Closing Date

Closing Date 09/24/2026

JIQ #

JIQ # 130

Start Date

Start Date 09/21/2026

End Date

Open Until Filled No

Ongoing

Ongoing Yes

Category of work

Category of work Full Time

Bargaining Unit

Bargaining Unit Professional Services

Hours of Work

Hours of Work Regulated 36 hours (5/4 work pattern)

Salary Range

Salary Range $47,697 - $57,010 per year

Temporary Market Stipend

Total Assigned days (AC) / Total Hours per biweekly pay

72 hours bi-weekly

Posting Status

Posting Status Open

Job Duties/Qualifications, Skills and Abilities(QSA) Job Duties

The incumbent is accountable to the flexible learning consultant. This position is responsible for a diverse range of job functions related to the delivery of credit & non-credit programs and courses on campus, off campus, and online. This position is responsible for maintaining and ensuring an efficient and effective level of support services essential to the delivery of these programs and courses offered provincially, nationally, or internationally.

This position provides information and support to a diverse group of internal and external clients interested in Saskatchewan Polytechnic programs and courses. The incumbent is expected to develop both general and specialized knowledge in the programs and courses and apply that knowledge independently.

The incumbent must be comfortable with technology, proficient with computers, student information systems (for example Banner portal and Saskatchewan Polytechnic website).

The incumbent is committed to adult education and works daily in a culturally diverse dynamic and fast paced environment. Maintaining a professional image and understanding the importance of "going the extra mile” level of service is essential. Confidentiality and sensitivity to individual student situations and using problem solving and critical thinking skills are crucial. The incumbent provides professional support to faculty (this includes coordination of the delivery of courses, workshops and labs).

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE

Specific Accountabilities

Respond to information requests internally & externally

Provide information and assistance to faculty

Monitor enrollments on the registration database

Verify student records

Address client/student concerns and forward as required

Proofread, edit, and format documents Manage the administrative process and delivery of Continuing Education programs and courses online, on, and off campus

Send out information packages

Order manuals, resources and supplies

Process, ship, and track exam requests

Create and mail statements of completion

Query access to Banner for checking student contact information, cross referencing class lists, and student history General administrative support

Maintain a comprehensive filing system

Oversee archiving of office files

Provide training and assistance in the set up and operation of office equipment

Process incoming and outgoing mail

Plan and implement processes for improved efficiency and communication

Event planning for workshops, orientation events and meetings

Effective minute taking

Photocopying, printing, and scanning Database management

Maintain and enter data on reporting spreadsheets

Monitor and enter data in databases Course set-up and maintenance

Assist administrator with setup and maintenance of sections

Cancel sections and notify students as needed

Review CE website for accuracy Communication and Problem Solving

Collaborate with internal and external stakeholders to build processes for effective communication and conflict resolution

Develop and manage professional relationships with internal and external stakeholders

Maintain a high level of confidentially and privacy

Adhere to the CE Customer Service Charter

Communicate professionally and in a timely manner via email, phone, Zoom, and Teams

Duties

Required Qualifications, Skills and Abilities (QSA)

Grade 12 plus a recognized office education or business certificate/diploma or an equivalent combination of education, training and experience.

Minimum of two years recent and relevant experience performing administrative and clerical work.

Training and/or experience at the intermediate level in the use of common software packages, i.e. MS Word and Excel.

Knowledge of common office procedures.

Effective interpersonal skills.

Effective organizational skills.

Ability to work independently under generalized supervision.

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