Opportunity
We are seeking a creative and detail-oriented eLearning Specialist to design and develop engaging, high-impact digital learning experiences. This role is ideal for someone who excels at translating complex technical concepts into clear, learner-friendly content and is passionate about creating scalable training solutions in a fast-paced tech environment.
Key Responsibilities
Partner closely with cross-functional teams—including Product, Customer Success, Product Implementation, and Subject Matter Experts—to build learning experiences that support product adoption, user onboarding, and ongoing enablement.
Instructional Design & Content Development
Design and develop engaging eLearning experiences using adult learning principles and instructional design methodologies (i.e., ADDIE, SAM)
Create detailed storyboards, scripts, and learning objectives aligned to business goals
Build interactive courses using course authoring tools
Design assessments, knowledge checks, and scenario-based learning activities to reinforce learning
Assist with instructional documentation
Content Translation & SME Collaboration
Partner with Subject Matter Experts (SMEs) to gather and structure technical content
Translate complex product features, workflows, and concepts into clear, effective learning materials
Lead content review cycles and incorporate stakeholder feedback
Product & Customer Education
Develop training content (eLearning and documentation) to support software product adoption, onboarding, and feature releases
Create role-based learning paths and scalable learning programs for end users or customers
Align training materials with product updates and evolving business needs
Learning Experience & Engagement
Apply user experience (UX) and visual design principles to enhance learner engagement
Incorporate multimedia elements such as video, audio, and interactive simulations
Ensure all learning content meets accessibility standards (i.e., WCAG) and quality benchmarks
Continuous Improvement
Evaluate the effectiveness of learning solutions through feedback and performance data
Update and maintain course content to ensure accuracy and relevance
Conduct periodic content audits and recommend enhancements
Minimum Qualifications
2–5+ years of experience in instructional design, eLearning development, instructional documentation and/or a related field
Experience with learning management systems and e-learning platforms
Proven experience developing eLearning using course authoring tools
Strong understanding of adult learning principles and instructional design methodologies
Excellent writing, editing, and communication skills
Ability to translate complex technical information into clear, engaging content
Strong attention to detail and ability to manage multiple projects
Self-starter with ability to navigate ambiguity
Nice To Have
Experience in a SaaS or technology environment
Experience with multimedia tools (i.e., Techsmith Camtasia and Audiate, IORAD, Adobe Creative Suite)
Experience working in LMS platforms and content publishing
What Success Looks Like
Learners are engaged, confident, and able to apply what they’ve learned
Training content is clear, scalable, and aligned with product and business goals
Learning solutions effectively support onboarding, adoption, and ongoing enablement
Content is continuously improved based on feedback and performance insights
Location
This position will be hybrid with 3 days/week in our Oakville, ON office (Tuesday, Wednesday & Thursday).
Compensation Range
$66,000 - $82,500
Contact Information
For any inquiries or requests regarding accessibility at Euna Solutions, please email
[email protected] or call 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.
#J-18808-Ljbffr
GET