Client Services Representative

Hospital Name:

Eagleview Veterinary Hospital

Job Type:

Support Staff

Description & Requirements Love veterinary medicine and mountain life?

Join a team that’s passionate about patient care, community, and supporting one another every step of the way.

Eagleview Veterinary Hospital is looking for a passionate Customer Services Representative to join our growing team in beautiful Squamish, BC. Surrounded by mountains and ocean, Squamish offers an incredible lifestyle with year-round access to hiking, biking, climbing, skiing, and more.

We are a busy, community-focused hospital committed to high-quality patient care and exceptional client service. We currently have a strong team of 5 CSRs and, as we continue to grow and support the Sea to Sky community, we’re excited to welcome another CSR to the team.

As the first point of contact for our clients and patients, our CSRs play a vital role in creating a welcoming and supportive experience for both pets and pet parents. We are seeking someone who thrives in a fast-paced environment, communicates well, and genuinely enjoys helping others.

Responsibilities include:

Greeting clients and patients with warmth and professionalism

Answering phones and scheduling appointments

Managing emails and client communication

Processing payments and handling invoices

Dealing with insurance claims

Maintaining accurate medical records

Supporting veterinarians and technicians with daily workflow

Keeping the reception area clean and organized

What we’re looking for:

Excellent customer service and communication skills

Ability to multitask and stay calm under pressure

Strong attention to detail

Team-oriented attitude with a positive outlook

Previous veterinary or medical reception experience would be preferable, but not mandatory.

Ability to work weekend & evening shifts

What we offer:

3x 9-10 hour shifts per week

Supportive and collaborative team environment

Competitive wages based on experience ($20-$25/hr)

Health & Dental Benefits (if working over 24 hours per week)

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