Customer Service Representative

Office/Service Manager - Desjardins Agent Insurance Office - Cambridge and/or Guelph

Overview:

Are you a self-driven, energetic and passionate individual that is looking for a challenge? Interested in working on a Team that is in the Top 1%? We are looking for a high energy, self motivated individual to join our team.

A Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Qualities/Is this YOU?

We are looking for an efficient, confident, organized and resourceful individual to help us manage the day to day noise in our office. We want someone who can learn quickly and take over the busy-ness of the office so that the agent and sales team can concentrate on sales. You are patient and can assist customers on their worst days and you are also highly motivated to talk to other customers about their insurance needs and pivot to other lines of insurance.

Job Role:

1st Ambassador of the office

General office organization

Deflector of calls to the agent and sales team

Training team on new initiatives related to service/billing/claims

Claims follow up

Pivoting to other lines of business

Ordering of office & marketing supplies

Sale of insurance

Total Compensation & Other Fun Stuff:

Salary (Sales Team)

Commission

Annual Retention Bonus

Monthly/Quarterly Team Promotions and Bonus will be available

3 weeks vacation

Health and Dental Benefits (after 3 months)

RRSP match program

Technology (laptop)

Flexibility

Potential for compensation over $50K

*** If interested, please include a cover letter letting us know why we want YOU!***

Licensing:

OTL & LLQP are required but are not need to interview. We will look after this for you. They are not easy exams though!

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