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Cognizant

Toronto / Global

Cognizant Project Manager for Patch Operations

Job Description

Join Cognizant as an Infrastructure Patching Project Manager in Toronto, ON, and lead pivotal patching initiatives. Focus on optimizing compliance and operational performance across diverse infrastructure systems.

In this role, you will manage patching operations, ensuring compliance with service level agreements and effective oversight of client interfaces. You will govern multi-system patching processes while collaborating closely with onshore and offshore teams. Expertise in SQL, Oracle, and comprehensive patch management is essential for driving results.

Key Responsibilities:

• Maintain strict SLA compliance across patching teams

• Govern lifecycle of RFC/CAB for patch operations

• Approve compliance posture and emergency patch strategies

• Lead monthly updates on SLA and KPI performance

• Enhance operational maturity through continuous reviews

Requirements:

• Extensive experience in project management for IT operations

• Strong background in patch engineering and compliance

• Effective communication skills for stakeholder interaction

• Knowledge of vulnerability management and response strategies

• Capacity to lead teams through change and improvement

Drive effectiveness in patch management governance and operational performance at Cognizant in Toronto.

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