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GuruLink

Toronto / Global

AWS Connect Engineer - Cloud Migration Expert

Job Description

Become a vital part of cloud transformation as an AWS Connect Engineer specializing in migration and AI in Toronto. Your expertise will be crucial for successful implementations.

This role focuses on end-to-end design and integration of Amazon Connect for contact centers. You will develop AI solutions and work with various business units on crucial migrations. Your hands-on experience will not only facilitate projects but also involve mentoring internal engineers on Amazon Connect functionality and integrations.

Key Responsibilities:

• Lead the design and integration of Amazon Connect

• Develop AI-driven solutions for enhanced contact services

• Connect with CIAM and IVR systems for efficient routing

• Engage with stakeholders for effective project delivery

• Train engineering resources on Amazon Connect capabilities

Requirements:

• Extensive experience with Amazon Connect platforms

• Proven skills in agentic AI and integration techniques

• Solid experience in enterprise migration projects

• Fluency in CIAM and related services

• Leadership qualities for training and mentoring

Harness your expertise in AWS Connect to drive transformative cloud contact center solutions.

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Apply Now

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