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Metro Beauty Supply

, , Canada / Global

Professional Customer Service Representative Role

Job Description

Transform partner experiences as a Customer Service Representative serving salons and barbershops. Your expertise will aid in processing orders, handling inquiries, and resolving issues with professionalism and care.

Our Customer Care team is hiring a Customer Service Representative eager to help salons and barbershops. Ideal candidates will have 1+ years of customer service or call-center experience and excel in communication. Key responsibilities involve quick issue resolution, advising on products, and collaborating effectively with sales and warehouse staff.

Key Responsibilities:

• Process partner orders and inquiries efficiently

• Ensure quick resolutions with professionalism

• Advise on product offerings

• Work closely with sales and warehouse teams

Requirements:

• 1+ years in customer service or call centers

• Strong communication skills

• Comfort with order systems and multitasking

• Patient and empathetic approach

• Knowledge of beauty industry preferred

Join us in enhancing partner satisfaction and loyalty through quality service.

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