Service Coordinator - Saskatoon

Company Description

For 65 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there .

Job Description We have two positions available. wage based on experience and shift premiums will be applied

1 on our Afternoon shift 4 x 10s Mon - Thur 14:30- 01:00

1 on our weekend dayshift 3 x 12 Fri - sun 06:00 - 18:30

Essential Duties & responsibilities include

Document repairs provided from multiple sources ( EDVIR , walk ups/triage, email , technician findings , operations, maintenance software) and prioritize work accordingly

Maintain the local "facility Planner" spreadsheet outlining daily workflow

Prepare workorders in enrich and assign tasks as needed to technicians after repairs have been approved by the shop Supervisor and/or Service Manager

Ensure all tasks are completed in enrich with proper comments for each job line

Ensure warranty claims are opened for all warrantable parts and/or repairs

Work with parts Dept to ensure partsare in stock and/or ordered prior to equipment arriving for pm service and or repairs

Assist parts Dept in sourcing parts

Ensure parts cores are returned for proper credit

Close completed work orders after review

works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to the required shop

Driver & Customer Relations

Qualifications To preform this job successfully. the individual must be able to preform each essential duty satisfactorily . The requirements below are representative of the knowledge , skill, and/or ability required

Minimum 5 years in the service Operations

knowledge of the AS400

Good organizational skills

Good communication and decision making skills

Technical , mechanical and problem solving skills

Focused on cost analysis and cost reduction

focused on customer and driver satisfaction

Additional Information What do we offer?

Competitive Wages

Comprehensive Benefits Program

Profit Sharing Opportunities

Opportunities for growth and advancement

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