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Viva Tech Solutions

Canada / Global

API Support Analyst - French Bilingual

Job Description

We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for supporting API-based applications, troubleshooting integration issues, coordinating with external vendors, and ensuring timely resolution of production incidents. Top 3 Required Skills

L2/L3 Production Support experience for enterprise applications and integrations. Strong understanding of APIs (REST/SOAP), API troubleshooting, authentication, request/response analysis, and vendor integrations. Bilingual communication skills (English & French).

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