Inside Sales Representative

Inside Sales Representative – Automotive Aftermarket – Bilingual (French/English) Inside Sales Representative – Automotive Aftermarket – Bilingual (French/English) Company: Keystone Automotive Operations of Canada, Inc.

Location: Quebec (Remote)

Position Type: Inside Sales / Automotive Aftermarket Account Development

Language Requirement: Fluency in French and English

Travel: Up to 10% for customer visits or trade shows, including occasional overnight stays

Keystone Automotive Operations of Canada, Inc. is seeking a motivated, customer-focused Inside Sales Representative – Automotive Aftermarket – Bilingual (French/English) to support customers remotely from Quebec. This role is ideal for a sales professional who enjoys consultative service and helping customers find the right solutions. Why Join Keystone? Use your language skills to support customers across a growing market

Build valuable B2B sales and account-development expertise

Access company-paid training and internal career opportunities

About the Role As an Inside Sales Representative, you will support established customers and develop new business through outbound sales, account analysis, product guidance, and responsive service. What You’ll Do Conduct outbound sales calls to established customers and prospect for new business

Review account activity to identify customer trends and sales opportunities

Provide incoming phone support for customer service and technical questions

Recommend products and alternatives and answer questions about parts, pricing, availability, warranties, delivery timing, payment methods, and company services

Enter and review quotes and orders accurately, including pricing, quantities, shipping information, and supporting documentation

Maintain current CRM information and communicate shipping dates, delays, and other order updates

Meet established phone and activity standards and perform other duties as assigned

What We’re Looking For Fluency in French and English, with strong verbal and written communication skills in both languages

High school diploma or equivalent

1+ years of related call centre experience

Proficiency with Microsoft Office and customer database systems

Strong organization, time management, attention to detail, and ability to work comfortably under pressure

Professional, tactful customer relationship skills

Ability to work independently in a remote setting and collaborate effectively with a team

Dependable attendance and flexibility to work variable schedules when needed

Ability to occasionally lift or move up to 50 pounds

Preferred Skills Automotive aftermarket industry experience

Prior sales or account management experience

College coursework or degree

Experience training or educating customers on products, online tools, or system features

Benefits and Perks Competitive compensation and sales incentive opportunities

Medical, dental, vision, and wellness benefits

Retirement Savings Plan with company match

Paid time off and company holidays

Expanded Employee Assistance Program resources through GreenShield+

Tuition assistance, employee referral bonus program, and employee discounts

Internal growth opportunities and a collaborative, inclusive culture

Who We Are Keystone Automotive Operations of Canada, Inc. is a division of Keystone Automotive Operations, Inc., North America’s leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our people-focused culture supports employee growth and is built on our Company Values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, and Fun.

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