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Dialpad

Kitchener / Global

Senior Staff Software Engineer Position

Job Description

Join Dialpad as a Senior Staff Software Engineer, focusing on building scalable AI solutions for customer interactions. This role offers bases in Vancouver or Kitchener, where you can make a substantial impact.

You will manage the platformization roadmap for shared services while improving our developer experience and scalability. Ideal candidates have significant experience in backend engineering, distributed systems, and a proactive approach to solving complex challenges, ensuring projects align with business needs.

Key Responsibilities:

• Outline a 1-3 year roadmap for Shared Services

• Draft clear architectural design documents for clarity

• Assess technical needs for upcoming projects

• Ensure successful execution of platform projects

• Create features with extensive testing for reliability

Requirements:

• Extensive backend software engineering experience

• Expertise in system architecture across diverse roles

• Computer Science degree or equivalent qualifications

• Familiarity with Python and Google Cloud tools

• Strong mentoring and leadership skills

Lead innovative engineering solutions at Dialpad and redefine customer engagement through intelligent AI technology.

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