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TD Bank Group

New Westminster / Global

TD Canada Trust Customer Associate

Job Description

Join the TD Canada Trust team in New Westminster as a Customer Associate. Transform customer interactions by accurately processing financial transactions and providing stellar service.

This position prioritizes creating outstanding customer experiences through thoughtful banking solutions and supportive service. As a Customer Associate, your responsibilities include promoting banking products while ensuring compliance with industry standards and TD policies.

Key Responsibilities:

• Process transactions, such as deposits and bill payments

• Identify customer needs to recommend appropriate services

• Address and resolve customer issues promptly

• Aim to achieve business objectives for transaction processing

• Foster a collaborative and inclusive team environment

Requirements:

• High School diploma plus 1+ years of experience

• Strong administration and organizational skills

• Familiarity with MS Office, especially Word and Excel

• Detail-oriented with a proactive approach to service

• Effective communicator across various customer interactions

Leverage your customer service skills at TD, where you can make a difference every day.

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