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ATB

Calgary / Global

Client Relations Representative - ATB

Job Description

Make banking personal at ATB as a Client Relations Representative in Calgary. You’ll build relationships and provide tailored banking services to clients.

ATB Financial is looking for a Client Service Representative dedicated to helping clients feel valued and understood. Your role will involve engaging with clients to assess their financial needs, promoting digital tools, and ensuring a positive experience for everyone. A collaborative team approach is essential for overcoming challenges and supporting seamless operations.

Key Responsibilities:

• Engage clients to uncover their financial goals

• Promote and educate clients on digital banking solutions

• Work with teams to address and resolve client issues

• Accurately process transactions while following best practices

• Contribute positively to team discussions and meetings

Requirements:

• Adaptable with strong interpersonal skills

• High school graduate; additional business courses beneficial

• Customer service or sales experience is essential

• Familiarity with personal lending services an asset

• Prior experience in banking preferred

Contribute to a caring and high-performance culture at ATB in Calgary.

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