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Hirewell

, , Canada / Global

Global Application Support Engineer (L1–L3)

Job Description

Hirewell is seeking a Support Engineer to deliver global application and technical support across a portfolio of products and platforms. You will troubleshoot across Linux/ChromeOS, servers, networks, edge devices, and integrated platforms, owning incidents from detection to resolution within SLAs.

You will work with customers, field technicians, vendors, and development teams to diagnose issues, perform root-cause analysis, and provide Level 1–3 support while maintaining a calm,

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