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Clear Destination Inc.

Canada / Global

Order Management Coordinator

Job Description

What you will be doing in the role of Order Management Coordinator: Your responsibilities may include, but are not limited to:

Managing customer relationships by accommodating preferences and maintaining professional level of communication

Complete order management, including data entry, procurement, expediting, updating information in business system and status reports, and obtaining and storing correspondence and documentation

Managing team's product returns from the point of customer request through to completion

Assisting and collaborating with sales team, other Lakeside teams, vendors, etc. to ensure that customer needs are fulfilled

Various other sales and support functions within the team

Knowledge and skills required for the role:

University Degree or College Diploma

One to Three (1-3) years’ of customer service and or/purchasing experience

Previous order entry experience

Strong interest in providing exceptional customer service

Highly organized with strong multi-tasking and time management abilities

Ability to work effectively both independently and in a team environment

High level of accuracy and detail with error-free orders

Working knowledge of MS Office computer application (Word, Excel, Outlook)

Ability to understand current tools in detail and use them in an efficient manner

Entrepreneurial work ethic

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