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Canada / Global

Senior Backend Engineer

Job Description

The company is hiring a

Senior Backend Engineer

to join its

Customer Focus Group (CFG)

— a technical team that connects engineering with the commercial side of the product. CFG team members work across

development, architecture, product, and customer-facing activities . The role involves understanding customer needs, translating them into product improvements, building new features, and solving urgent technical challenges. We’re looking for a strong backend engineer who can combine deep technical expertise with a broader product and customer perspective. The role has a strong focus on

infrastructure, performance, scalability, and customer satisfaction . Responsibilities

Design, build, and maintain scalable backend services and APIs Develop new features based on customer and product requirements Work closely with customers to understand their needs and translate them into technical solutions Investigate and resolve complex technical and production issues Improve system performance, reliability, and scalability Contribute to backend architecture and technical decision-making Work with SQL and NoSQL databases and support high-volume data processing Build and maintain cloud-based solutions using AWS, Azure, or GCP Collaborate with Product, Engineering, Sales, and Customer Success teams Participate in code reviews, testing, CI/CD, and Agile development processes Take ownership of features from design and development through deployment and support Help improve the overall customer experience and product quality Requirements

Strong understanding of backend architecture, including microservices, API design, and design patterns Proficiency in Node.js / TypeScript or another relevant backend language Experience with SQL and NoSQL databases Experience building and scaling systems for high-volume data processing Hands-on experience with AWS, Azure, or GCP Familiarity with cloud services such as serverless computing and managed databases 5+ years of backend development experience, preferably with customer-focused products Strong problem-solving skills and experience building performant, scalable solutions Experience with Agile development and CI/CD pipelines Excellent communication and collaboration skills, including working with globally distributed teams

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