Field Service Technician

Overview

Critical Environment Technologies (“CET”) is a leader in the design, manufacture & servicing of gas detection and indoor air quality systems. CET has developed & sells more than 50 different products that are sold in all states & provinces and can be found in more than 20 countries globally. Our transmitters, controllers and self-contained units are installed in commercial HVAC, institutional, municipal and industrial applications including parkades, refrigeration plants, commercial swimming pools, water purification plants, arenas, wineries, breweries, wastewater treatment plants & cannabis production facilities. Ongoing product development ensures that CET’s equipment is at the leading edge of a rapidly evolving space. CET has a strong commitment to customer satisfaction, safety, and environmental protection.

Role Overview: We are looking for a self-motivated, highly organized individual with strong troubleshooting skills to join our field service team. This full-time position includes traveling to customer sites in the lower mainland and providing onsite installation, repair and calibration services for installed systems, onsite training of end users, writing detailed service reports and collaborating with colleagues at CET.

Responsibilities

Install and service all types of gas detection & indoor air quality equipment

Calibrate, troubleshoot & repair customer equipment

Build strong, durable relationships with key customers

Maintain knowledge of CETs product-line and suggest new products & solutions to customers

Write summary reports at the conclusion of each job

Interface with engineering suggesting improvements to CET's product-line

Qualifications

Strong knowledge and diverse experience in the servicing of commercial electrical products

Interest in & willingness to learn about gas detection and indoor air quality products

Strong spoken and written English communication skills

Great people skills and the ability to build strong customer relationships

Excellent attention to detail

Ability to work without supervision

Comfort using basic Microsoft computer programs such as Excel and Word, etc.

Driver’s license and a clean driving record

Bonus

Experience with gas detection, indoor air quality equipment, HVAC, the printing industry, or another similar industry

Experience selling professional services to facility and property managers

Benefits

Full-time position in a stable, successful, growing, Canadian company

Excellent Healthcare/Dental/Insurance Benefits Package

Company service vehicle for company business use

Competitive income, profit sharing & bonuses

Great company culture

Location: We are situated in Tilbury Industrial Park in Delta, BC. Service calls are generally in the lower mainland.

The Other Stuff: We have a GREAT team! We want to develop GREAT people. If you have drive, you are motivated to be successful, you love engaging with people, you want to be part of a team, and you want to have fun while working. I want to hire that “awesome someone” who wants to grow and develop and believes they can learn and accomplish anything!

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