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Socket.dev

Toronto / Global

Tech Lead in AI-Driven Engineering

Job Description

Join Magical as a Tech Lead and immerse yourself in deploying innovative AI solutions. Use your exceptional technical skills to resolve complex challenges in fast-paced environments.

This senior role within the Forward Deployed Engineering team focuses on hands-on leadership across various customer deployments. You will utilize your deep technical knowledge to navigate ambiguous situations and enhance platform reliability while coaching others in the field.

Key Responsibilities:

• Lead the execution of complex AI-driven customer projects

• Enhance agentic workflows through direct involvement

• Identify and diagnose customer integration challenges

• Provide mentorship to less experienced team members

• Improve team practices and documentation for better performance

Requirements:

• Expertise in software engineering or solutions engineering

• Experience in handling customer-focused technical challenges

• Strong analytical and problem-solving capabilities

• Willingness to engage deeply with implementations

• Curiosity about AI advancements and systems thinking

Be a part of Magical's mission to redefine AI deployment standards and elevate customer engagement.

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