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SereneAid

Canada / Global

Business Intelligence Analyst - Intermediate

Job Description

Business Intelligence Analyst - Intermediate Join to apply for the

Business Intelligence Analyst - Intermediate

role at

SereneAid

The Contact Centre Program supports over 80+ contact centres across multiple ministries, providing consistent service to Albertans and various boards and agencies.

We are seeking a skilled

Power BI Developer

to design, build, and enhance workforce insight dashboards, ensuring accurate data reporting and effective stakeholder engagement.

Responsibilities

Design and develop a

Power BI Workforce Insights Dashboard

consolidating HCM data metrics.

Lead all stages of the project lifecycle — planning, stakeholder engagement, prototyping, testing, and release.

Collaborate with internal and external teams to align business objectives with reporting requirements.

Document technical and business processes for transparency and knowledge sharing.

Create and deliver

training materials

to support end-users and internal teams.

Track and manage tasks, timelines, and action items; elevate issues or risks when needed.

Communicate findings and project updates clearly to both technical and non-technical audiences.

Prepare presentations and demos for stakeholder engagement.

Ensure data governance, quality, and security compliance across all dashboard components.

Requirements

Proven experience designing and developing dashboards in

Power BI .

Strong understanding of

data visualization, analytics, and reporting .

Experience working with

HCM or workforce data

is an asset.

Excellent stakeholder management, communication, and documentation skills.

Ability to work independently and manage multiple priorities.

Knowledge of data governance, privacy, and security standards.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Information Technology

Industries

Hospitals and Health Care

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