Software Development Manager

Job Requisition ID # 26WD100656

26WD100656, Software Development Manager

Position Overview Autodesk is looking for an experienced Software Development Manager to lead a high-performing engineering team within the Growth Experience Technology (GET) organization. The team builds and operates the post-purchase account experience — the customer-facing platforms that power account management, subscription management, personalization, and experimentation for customers after they\'ve purchased. This includes the Account Portal, voluntary churn and retention flows, and the personalization/experimentation infrastructure that underpins them.

In this role, you will lead, hire, nurture, and grow a team of talented developers while staying close to technology. You will provide technical direction, review designs, guide delivery, develop proof of concepts when needed, and collaborate closely with Architects, Product Managers, Program Managers, and cross-functional engineering teams. We are looking for a hands-on, technology-forward engineering leader who embraces AI-assisted development, modern engineering practices, and technology disruption. The ideal candidate is creative, innovative, curious, and motivated to go above and beyond to deliver meaningful customer and business impact.

Responsibilities Lead, mentor, hire, nurture, and develop a team of high-performing software developers

Build an inclusive, collaborative, ownership-driven engineering culture focused on accountability and continuous learning

Manage performance, career development, coaching, onboarding, and team growth

Create clarity around team priorities, roles, responsibilities, expectations, and success measures

Drive delivery planning and execution across quarterly and multi-quarter initiatives, with a durable multi-quarter roadmap and LOE-backed solution plans rather than sprint-to-sprint re-scoping

Collaborate with Product, Program, Architecture, Design, and other engineering teams to translate business goals into technical execution plans

Manage dependencies, risks, priorities, and trade-offs while communicating progress clearly to stakeholders

Remove technical, organizational, and process blockers to help teams deliver high-quality software predictably

Provide technical guidance for applications and services built using JavaScript, React, Node.js, Express, databases, AWS, and serverless technologies

Own the account portal\'s migration and evolution on Experience Builder (from legacy \"experience service\" architecture)

Guide the team\'s experimentation platform work — feature flagging and A/B testing via LaunchDarkly, identity/session handling via Oxygen ID and 3-legged OAuth token flows

Guide personalization capability for post-purchase account experiences — ML-driven and rules-driven surfaces (e.g., tailored account/learn content, subscription recommendations)

Provide technical direction for conversational-AI-powered account flows (e.g., AI-assisted cancellation/retention experiences), including safe experiment ramps, event instrumentation, and cross-system fallback handling (support/sales handoff)

Participate in architecture discussions, design reviews, code reviews, and technical decision-making

Partner with architects and senior developers to ensure scalable, maintainable, reliable, and secure system design

Promote strong engineering practices including automated testing, CI/CD, secure coding, observability, operational excellence, and production readiness

Support and improve build, deployment, and release processes using Jenkins and modern CI/CD pipelines

Develop or guide proof of concepts to validate new ideas, technologies, and architectural approaches

Champion responsible adoption of AI-assisted engineering practices, coding assistants, automation tools, and LLM-based development workflows

Encourage practical use of tools such as Cursor, Claude Code, GitHub Copilot, and similar AI-assisted coding platforms

Identify opportunities to use AI to improve engineering velocity, code quality, testing, documentation, debugging, and operational efficiency — including applying it to customer-facing personalization and experimentation, not just internal dev workflows

Foster creative and innovative thinking, encouraging the team to go beyond basic execution and continuously improve

Minimum Qualifications Bachelor\'s or Master\'s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

10+ years of software engineering experience, including hands-on development and production software delivery

2-4 years of experience in engineering leadership, people management, or technical team leadership

Experience hiring, mentoring, nurturing, and developing high-performing engineering teams

Strong hands-on background in JavaScript, React, Node.js, Express or similar modern web application development

Experience working with databases and designing data-driven applications

Experience with AWS cloud services and exposure to serverless architectures

Experience with CI/CD practices and tools such as Jenkins, Argo CD

Strong understanding of software design, code quality, design reviews, code reviews, and engineering best practices

Experience collaborating with Architects, Product Managers, Program Managers, and cross-functional engineering teams

Ability to manage delivery, priorities, dependencies, risks, and stakeholder expectations

Strong communication, problem-solving, decision-making, and execution skills

Qualifications Souhaitées Expérience dans le développement de plateformes orientées client (gestion des comptes, gestion des abonnements, commerce en ligne ou SaaS)

Expérience pratique ou de direction avec des plateformes de « feature flagging » / d’expérimentation (LaunchDarkly ou équivalent) et dans la mise en œuvre de déploiements A/B contrôlés sur le trafic client en production

Expérience avec les systèmes de personnalisation — interfaces de contenu/recommandations basées sur le machine learning, ou personnalisation basée sur des règles à grande échelle

Expérience dans l’intégration ou la supervision d’expériences client basées sur l’IA conversationnelle ou les modèles de langage à grande échelle (LLM) (par exemple, fidélisation assistée par l’IA, assistance ou flux en libre-service), y compris l’instrumentation des événements et la mise en place progressive et sécurisée d’expériences

Maîtrise des flux d’identité et d’authentification pour les systèmes de gestion de comptes (OAuth, flux de jetons à trois parties, identité fédérée)

Expérience dans la conception et l’exploitation d’applications cloud natives évolutives, fiables et sécurisées

Expérience pratique dans le développement de preuves de concept et l’évaluation de nouvelles technologies

Connaissance d’AWS Lambda, API Gateway, DynamoDB, RDS, S3, CloudFront, ECS ou de services AWS similaires

Expérience avec les frameworks de tests automatisés et les pratiques d’ingénierie de la qualité

Expérience avec GitOps et les outils de déploiement tels qu’Argo CD

Connaissance des plateformes de conteneurisation et d’orchestration telles que Docker, Kubernetes, ECS ou EKS

Expérience dans l’amélioration de la productivité des développeurs grâce à des pipelines automatisés de compilation, de test, d’analyse de sécurité et de déploiement

Connaissance des outils d’infrastructure en tant que code ou d’automatisation du cloud tels que Terraform, CloudFormation ou AWS CDK

Expérience en matière d’observabilité, de surveillance, de journalisation, de réponse aux incidents et de support en production

Aisance dans la gestion des dépendances inter-équipes avec des équipes de plateformes adjacentes (par exemple, identité, infrastructure d’expérimentation) où votre équipe est un utilisateur en aval, et non le propriétaire

Un enthousiasme marqué pour l’IA, les technologies émergentes et les pratiques modernes de développement logiciel

Une expérience pratique de l’utilisation d’outils de codage assistés par l’IA tels que Cursor, Claude Code, GitHub Copilot ou des plateformes similaires

Une expérience dans la promotion d’une adoption responsable de l’IA au sein des équipes d’ingénierie

La capacité à trouver un équilibre entre expertise technique, leadership, exécution des livraisons et impact commercial

Un état d’esprit créatif et innovant, avec la volonté de remettre en question le statu quo et d’aider les équipes à se surpasser

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it\'s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Canada based roles, we expect a starting base salary between $140,000 and $205,700. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Are you an existing contractor or consultant with Autodesk?

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