Area Manager

Lead the overall performance of three retail locations across the Vancouver market

Act as Store Manager for one location while maintaining effective oversight of the other two stores

Drive sales, profitability, conversion and key retail performance indicators

Coach, develop and support store leadership teams to strengthen performance and succession

Build a culture of accountability, engagement, product knowledge and exceptional customer service

Establish clear priorities and ensure consistent execution across all locations

Review store results and identify opportunities to improve sales, productivity, staffing and operational performance

Maintain a regular presence in each location and provide hands-on leadership where additional support is required

Recruit, onboard and develop high-performing retail talent

Support scheduling, labour management and workforce planning across the market

Ensure strong standards in merchandising, visual presentation, inventory management and store operations

Build a team that can confidently educate customers on cookware, knives, kitchen tools and related products

Partner with senior leadership on business planning, promotional initiatives and market opportunities

Ensure company policies, health and safety requirements and loss prevention standards are consistently followed

Deliver a customer experience that reflects the quality, expertise and heritage of the brand

Requirements Proven retail leadership experience with responsibility for multiple locations or a high-volume store environment

Strong track record of driving sales and improving business performance

Experience coaching and developing Store Managers, Assistant Managers and frontline teams

Comfortable balancing multi-unit leadership with direct responsibility for one store

Strong understanding of retail KPIs, labour management, inventory and store operations

Experience in kitchenware, housewares, home, specialty retail or another product-led retail environment is an asset

Strong appreciation for product knowledge and consultative customer service

Commercially minded with the ability to identify opportunities and turn them into action

Strong communication, organization and problem-solving skills

Able to build credibility quickly and lead through clear expectations, coaching and follow-through

Customer-focused with high standards for service, presentation and execution

Flexible to travel regularly between three Vancouver-area locations

Corporate Culture Join an established international brand with a strong reputation for quality and craftsmanship

Lead three Vancouver-area retail locations with meaningful ownership of the market

Remain hands‑on with customers and teams while building broader multi-unit leadership experience

Work within a product category that combines culinary expertise, premium retail and customer education

Develop teams, improve performance and make a visible impact across the business

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