Conversion Consultant

The Opportunity Join a fast-growing organization driven by strategic acquisitions! As a

Conversion Consultant , you will own the critical "go-live" phase, transitioning newly acquired clients from legacy systems onto our core processing platform. If you are a methodical, data-savvy problem solver who loves translating complex data and guiding clients through major software transitions, this is your next step.

Compensation:

$90,000 CAD / year

Work Arrangement:

Hybrid (3 fixed days in office:

Monday, Tuesday, and Thursday )

Location:

4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

Lead the Transition:

Own the client journey from legacy system to go-live, setting expectations, delivering system training, and running initial payrolls.

Master Data Mapping:

Analyze, validate, and troubleshoot client data from various formats (text, CSV) to ensure 100% accurate system setup.

Solve Complex Problems:

Partner with internal technical teams to resolve setup discrepancies, mitigate deployment risks, and optimize implementation processes.

Deliver Clean Cutovers:

Conduct gap analyses between old and new systems to advise clients on workflow changes before handing them off to the ongoing service team.

What You Bring

Experience:

1+ years of payroll processing, tax, or benefits administration experience. Prior experience in software implementations or system conversions is highly preferred.

Data & Tech Skills:

Intermediate to advanced Excel skills with a thorough, analytical mindset. Comfortable typing at least 35 WPM.

Client-Facing Power:

Exceptional interpersonal skills with a proven ability to manage multiple concurrent projects and handle customer de-escalations smoothly.

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