Scheduling & Resource Coordinator

Benefits:

Training & development

Competitive salary

Health insurance

Opportunity for advancement

Help Us Scale Operational Excellence When someone's home or business has been damaged, they need clear communication, fast response times, and confidence that things are moving forward.

Behind every successful restoration project is a team ensuring the right people, equipment, vehicles, and information come together at the right time.

As ServiceMaster Restore of Winnipeg continues to grow, we're looking for a Scheduling & Resource Coordinator to help strengthen the communication, coordination, and systems that support our operation.

This role sits at the center of our business, working closely with customers, Project Managers, operational leaders, and field teams to ensure work moves forward efficiently and customers receive an exceptional experience.

If you're highly organized, enjoy solving problems, embrace technology, and take pride in helping people, we'd love to hear from you.

What You'll Do

Coordinate daily and forward-looking labour schedules across multiple divisions

Communicate with customers regarding appointments, arrival times, delays, and schedule changes

Help Project Managers, technicians, and customers stay informed and aligned

Coordinate equipment, vehicles, and operational resources

Monitor workforce capacity and identify constraints before they impact productionOwn and continuously improve scheduling information within WorkSkedge

Support workforce planning, resource utilization, and operational reporting

Identify opportunities to improve workflows, systems, and operational processes

Who We're Looking For The ideal candidate is highly organized, an exceptional communicator, and comfortable managing multiple priorities in a fast-paced environment.

Experience in any of the following would be considered an asset:

Customer service

Scheduling or dispatch

Service coordination

Restoration or construction

Property management

Operations administration

Logistics or fleet coordination

Most importantly, you're someone who:

Enjoys helping people

Communicates professionally and confidently

Stays calm under pressure

Learns new technology quickly

Has strong attention to detail

Solves problems proactively

Enjoys improving systems and processes

Takes ownership and follows through

Why Join ServiceMaster Restore of Winnipeg? We help homeowners, businesses, and insurers recover from fires, floods, environmental losses, and other property damage events.

We're building a team focused on:

Operational excellence

Continuous improvement

Accountability

Customer service

Growth and development

This role offers the opportunity to work directly with leadership, influence how work gets done, and play an important role in supporting the continued growth of the company.

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