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iHerb, LLC

Canada / Global

Junior IT Support Specialist — End-User Tech Help

Job Description

iHerb, LLC is hiring an Information Technology Support Specialist to perform planning, installation, and troubleshooting of networked devices and software across the organization. You will diagnose issues, train end users, and maintain inventories while adhering to security and SOX controls. The role covers onboarding/offboarding, incident resolution, and collaboration with vendors. A high school diploma or GED plus 2+ years of enterprise IT helpdesk experience are preferred.

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