Operations Coordinator

Summary The Operations Coordinator is a 12-month contract role supporting Distribution Centre and eCommerce operational activities to ensure inventory accuracy and efficient workflows. The position assists with GNFR management, inventory control including cycle counts and reconciliations, and system reconciliation between WMS and SAP. The Coordinator maintains operational reporting, supports invoice processing, and contributes to process improvement initiatives.

Responsibilities

Support day-to-day Distribution Centre and eCommerce operations through communication, issue resolution, and priority management

Coordinate and monitor workflows to meet SLAs, productivity targets, and customer commitments

Manage GNFR inventory including ordering, tracking, replenishment, and distribution of supplies

Support inventory control activities: cycle counts, reconciliations, discrepancy investigations, and adjustments

Assist with inventory movements, return-to-vendor processes, and inter-location transfers

Investigate and resolve system exceptions and transaction failures between WMS and SAP

Maintain operational reports and dashboards to monitor performance and inventory accuracy

Support invoice processing, update SOPs and training documentation, and identify improvement opportunities

Requirements

Post-secondary degree or equivalent experience

1-2 years of post-university work experience

Strong written and verbal communication and interpersonal skills

Proficient in Microsoft Office, particularly Excel

Supply Chain, Logistics or Business qualification is an asset

Adaptable, service-oriented, with strong organizational and analytical skills

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