Project Manager Assistant

Position Overview The Project Manager Assistant provides support to theProject Manager by coordinating projectactivities related to any and all projects. The position’s main duties are toensure the continuity and efficiency of each project from start to finishthrough clear communication to all parties involved. The Project ManagerAssistant handles multiple projects within a fast-paced environment and is opento constant changes and challenges. The ideal candidate will be highlyorganized and able to manage multiple projects at once in the absence ofday-to-day guidance.

Job Duties Effectivelycommunicate with property owners/managers/tenants, subcontractors and insuranceadjusters

Assists Project Manager with the successful full cycleof assigned projects; from initiation to completion, including receipt of payment ifnecessary

Ensures all project documentation is accurate anduploaded into internal and external claimssystems

Assists project with customer communication andinteractions

Ensure work authorization, completion certificates andall other required documents are obtained fromclient

Ensure work order tasks and purchase orders arecompleted and uploaded in a timely manner

Invoicing is completed accurately in line with clientprotocols

Support outstandingreceivables

ActsasaliaisonbetweenthecustomerandProjectManagertoensureprojectsuccess

Address questions/concerns throughout theproject

PerformtasksrequiredbytheProjectManagerinsupportofprojectneeds

Be aware of all aspects of the scopes of work soproper assistance to the Project Manager can beprovided

Responsibletotrackprojectchangesandproducesupdatedschedules

Reviewprojectinformationandcompileschedulesinatimelymanner

Tracks the progress of all new and ongoing projects and maintainsup-to-date notes

Coordinatemitigation/restorationworkwithin-housestaffandsub-trades

Prepare and/or edit internal scopes of work,estimates, budgets, letters, faxes, memos and emails

Fileallprojectdocumentsappropriately(hardandsoftcopies)

Organize,compileandsubmitsupportdocumentationoncompletionofproject

SubmitanyrequiredinformationtotheclientasdirectedbytheProjectManager

Report to the Project Manager for allissues

BecapableofshorttermcoveragefortheprojectintheeventofProjectManagervacationsor absences

Assist with reception relief asneeded

Provide excellent customerservice

Work under time constraintsto meet specifictimelines

Ensure attention to detail and keen sense ofsafeguarding other people’s property and information

Participates in and demonstrates anunderstanding of safety principles and practices; follows all safety policiesand procedures to support a safe working environment, including safe operationof machines andequipment

Complywithall BELFOR policiesandprocedures,aswellaslegislativerequirements

Proactively communicate job site conditions andconcerns that may or are affecting completion of the job to the appropriate person

Attend all BELFOR sponsored training courses

Qualifications Post-secondaryadministration courses /certification

1+ year prior restorationexperience, insurance and/orconstruction coordination

Knowledge of Xactimate and/or XactAnalysis,preferred

Manage sensitive information appropriately andmaintain confidentiality

Strong aptitude to work withindeadlines

Integrity,honestyandresponsibilitywithadesiretocontributetoateam

Highly organized with attention todetails

Comprehensive understanding of customer service, principlesand practices

Eligibletooperateamotorvehicleper BELFOR ’s vehiclepolicy

Abilitytoworkwithinateamorindependentlyasneeded

Strong written and verbal communicationskills

Proven ability to multi-taskin a fast paced environment

Intermediate computer and/or tablet/iPad experiencewith Microsoft Office programs such as Excel, Word

and GoogleSuite

Willingtoworkevenings,oncallandweekendswhenrequested

Periodic travel may berequired

Criminal RecordCheck

Physical Demands Frequent lifting from 5-40lbs, unassisted (from 35-65% of thetime)

Occasional lifting from 41 lbs +, assisted (up to 50% of thetime)

Access and mobility in tightspaces

Sustained periods ofstanding, sitting, walking, bending,and kneeling

BELFOR (Canada) Inc. is an inclusive andequalopportunityemployer.While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

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