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Montreal Associates

Canada / Global

Customer Service Representative

Job Description

Bilingual Customer Service Representative

12 month contract - 40 hours per week - $25 CAD/hour What You'll Bring

Fluency in English and French, both written and spoken Minimum 5 years of experience in customer service, sales support, marketing, or a related business function Post-secondary education in business, marketing, communications, or a related field Strong working knowledge of Microsoft Office applications Excellent communication, problem-solving, and relationship-building skills Key Responsibilities

Respond to customer inquiries and manage account-related requests, including pricing and tax exemption updates Create, maintain, and update customer records within CRM systems Prepare reports, analyze trends, and recommend best practices for customer account management tools and platforms Work Location

This is an office-based position located in Calgary, Alberta. Montreal Associates is acting as an Employment Business in relation to this vacancy.

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