Start Your Search Here

Job Search

Kibbi Technologies Inc.

Vancouver / Global

Manager, Operational Excellence & Center Performance

Job Description

Definity is seeking a Manager, Operational Excellence and Centre Performance to lead continuous improvement across NBS and DCC contact centre operations. You will build and execute a productivity strategy, apply Lean methodologies, and drive automation projects to boost efficiency and service quality.

The role requires 7–10 years in process improvement or related leadership, with strong executive communication and a collaborative cross-functional approach.

#J-18808-Ljbffr

Apply Now

Similar Opportunities

View all jobs