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Miller Thomson LLP

Toronto / Global

Legal Application Support Specialist

Job Description

Join Miller Thomson as a Legal Application Support Specialist and make a significant impact on application performance in a supportive legal environment. Focus on driving productivity through technology solutions.

As a key player in Miller Thomson, a reputed national law firm, you'll be responsible for delivering support and continuous improvements for essential applications like Aderant and IntApp. Your role will involve troubleshooting issues, managing integrations, and conducting in-depth analysis to optimize business processes and reporting needs. Expect to work closely with developers and business units while enhancing user training and documentation.

Key Responsibilities:

• Provide daily support for Aderant financial applications

• Monitor and maintain application integrations

• Document workflows, procedures, and configurations

• Assist with application enhancement projects

• Conduct training and create user documentation

Requirements:

• IT or Computer Science degree or equivalent

• 3+ years supporting professional services applications

• 5+ years in application management

• Proficiency in SQL queries and data analysis

• Understanding of legal services environments

Utilize your technical expertise to drive application success at Miller Thomson.

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