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Citibank (Switzerland) AG

Canada / Global

Production Support Expert at Citi

Job Description

Become a Production Support Expert at Citi, focusing on application stability and issue resolution. Utilize your skills to drive improvements and support users effectively.

This position is designed for a Senior Engineer with significant experience in application support. You will provide hands-on support while managing application systems to meet service level expectations. Your ability to navigate complex information will be essential for preemptive risk assessment and resolution.

Key Responsibilities: • Support users with troubleshooting Citi Applications • Drive improvements in application stability and performance • Conduct monitoring and ensure operational integrity • Collaborate in application testing and deployment initiatives • Document and assess application enhancements

Requirements: • 5-8 years of experience in Application Support • Familiarity with Oracle, MS SQL, and UNIX • Strong communication and analytical skills • Ability to work independently under pressure • Knowledge of financial markets is a plus

Contribute to Citi's operational success by utilizing your application support expertise. #J-18808-Ljbffr
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