Application Engineering, Intermediate

What you will be doing in the role of Application Engineering – Intermediate: Your responsibilities may include, but are not limited to:

Working with customers to understand their measurement and instrumentation requirements, including making recommendations on the most suitable flow, pressure, level, temperature, and analytical measurement technologies and products.

Providing written quotations and proposals to customers based on equipment or services selected

Performing necessary performance calculations and analysis, troubleshooting processes or product-related issues

Ensuring proper execution of an order from quotation to final shipment

Regular follow-up with customers to maximize conversion rate

Regular use of Customer Relationship Management (CRM) software to track sales activities

Build strong relationships with customers to understand their needs and provide tailored solutions.

Identify upselling and cross-selling opportunities during technical discussions.

Act as a technical liaison to customers via face-to-face meetings, phone calls, and email correspondence.

Collaborate with the sales team to develop and execute strategies that drive bookings growth.

Other Duties Promoting specific product lines

Gathering and maintaining competitive intelligence in specific markets

Product training in specific types

Providing customer education (schools and seminars)

Knowledge and skills required for the role: University Undergraduate Degree in Mechanical or Chemical Engineering or Technologist Diploma in an Engineering discipline

Minimum 4+ years experience in an Application Engineering/Inside Sales or similar role

Strategic thinking

Effective communication skills

Negotiation and networking skills

Analytical skills

Customer-oriented

Results-oriented

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