Training Specialist

Duration:

12+ Months Contract (Possibility for Extension)

Note:

We are seeking an experienced

Senior Training Specialist

to support the province-wide rollout of the

Public Safety Radio Network (PSRN)

for land and air ambulance services across Ontario. The ideal candidate will have strong experience delivering large-scale, operational training programs in

First Responder or Public Safety environments , working with both technical and non-technical stakeholders, and managing complex province-wide training schedules.

Key Skills & Expertise:

5+ years of experience delivering instructor‑led, hands‑on, and e‑learning training programs

Proven experience developing and executing

province-wide or nation-wide training strategies

Strong experience delivering training to both

technical and non‑technical audiences

Experience supporting training in

24x7 critical operational environments

Demonstrated experience with

Public Safety Radio Network (PSRN)

or similar public safety systems

Experience with telecom, dispatch, radio, and emergency communication systems

Strong documentation skills, including training plans, user guides, and certification materials

Excellent communication, presentation, and stakeholder engagement skills

Ability to manage and report against complex training project plans and schedules

Experience & Requirements:

5+ years of experience as a Trainer, preferably within:

Land Ambulance Dispatch Centers

Paramedic or Emergency Health Services

Experience creating training material or user documentation, preferably in

Public Safety or Healthcare

sectors

Demonstrated ability to plan and manage

large‑scale, province‑wide training schedules

Experience working with large, multi‑disciplinary project teams

Valid Ontario

G‑class driver’s license

(or equivalent) and ability to travel extensively within Ontario

Responsibilities:

Deliver instructor‑led training, interactive demonstrations, and e‑learning to:

9,000+ Paramedics

Ministry stakeholders, including ORNGE

Provide application and product training to both technical and non‑technical users

Support provincial project testing activities (e.g., network coverage testing, console‑to‑site testing)

Develop and maintain comprehensive

PSRN Training Strategies and Plans

tailored to each CACC

Design, review, and ensure quality of all training and communication materials

Evaluate participant performance, administer exams/certifications, and recommend remedial training

Work closely with Ministry of Health representatives to incorporate

EHPMDB processes

into training materials

Collaborate with the Training Lead to ensure project milestones, timelines, and communications are met

Create final training deliverables by integrating vendor materials with future‑state EHPMDB processes

Act as a

province‑wide subject matter resource

for PSRN training and testing initiatives

Participate in committees and task groups related to PSRN technology training and testing

If you’re interested in exploring this opportunity or learning more, please share your updated resume at:

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