Office Administrator & Bookkeeper

About Us

With over 30 years of industry expertise, Wanshing Machinery Ltd is a premier one-stop destination for forklift and material handling solutions across Canada. Headquartered in Richmond, BC, we specialize in the sales, rental, and servicing of high-quality new and pre-owned industrial equipment—including eco-friendly electric forklifts, pallet jacks, and aerial lifts. As an authorized Canadian distributor for leading global brands like Zoomlion and JAC, we are dedicated to helping businesses enhance productivity and drive long-term success through reliable, cost-effective, and sustainable machinery.

Job Overview

We are seeking a versatile, organized, and proactive Office Administrator & Bookkeeper to join our team in Richmond, BC. This is a blended role designed for someone who can independently manage routine company bookkeeping (including sales tax filings) while ensuring our daily front-office operations and customer communications run smoothly.

The ideal candidate enjoys a dynamic workday, possesses strong attention to detail for financial tasks, and has excellent communication skills to handle customer inquiries and direct them to the right departments.

Key Responsibilities

Bookkeeping & Compliance (Approx. 70%):

• Manage daily financial data entry, Accounts Payable (AP), and Accounts Receivable (AR) using QuickBooks Online.
• Perform monthly bank and credit card reconciliations.
• Prepare and issue invoices, follow up on aging receivables, and process vendor payments.
• Prepare and file quarterly/monthly GST and PST returns accurately and on time.
• Maintain organized digital financial records and organize source documents for the external CPA/Accountant for year-end closing.

Administrative & Customer Support (Approx. 30%):

• Answer customer phone calls and inquiries, log messages, and accurately classify and route customer requests to the appropriate internal departments.
• Manage incoming/outgoing office mail and monitor the general company email inbox.
• Maintain physical and digital office filing systems.
• Provide light administrative and clerical support to management and the operations team as needed.

Qualifications & Requirements

• Experience: 1–3 years of hands-on bookkeeping experience (specifically processing full-cycle data up to GST/PST filing) combined with office administrative experience.
• Software Skills: Proficiency in QuickBooks (Desktop or Online) is required. Competency in MS Office (Excel, Word, Outlook) is essential.
• Language Requirement: Fluent in English and Chinese (Mandarin and/or Cantonese) to effectively handle customer inquiries and communicate with our team and clientele.
• Core Competencies: Exceptional multi-tasking and time-management skills; high attention to detail; strong problem-solving and interpersonal abilities.

This role is vital for ensuring the efficient operation of our office while providing outstanding support to our team and clients. We value professionalism, reliability, and a proactive approach from our candidates.

Pay: From $22.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Vision care