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Tata Consultancy Services

Toronto / Global

TCS Technology Support Associate Role

Job Description

Step into a Technology Support Associate role at Tata Consultancy Services, specializing in logistics support. Help resolve technical issues and optimize logistics systems' effectiveness.

At TCS, you will be the first contact for IT support in a logistics setting, addressing daily technical incidents and service requests. Your contributions will assist in installing systems, monitoring data center infrastructure, and collaborating with support teams to ensure business continuity. This role is pivotal for operational efficiency within the logistics environment.

Key Responsibilities:

• Serve as first-line support for technology-related issues

• Monitor data center infrastructure for performance

• Assist in the installation of technical systems

• Keep track of technology inventory and assets

• Coordinate incident resolution with various teams

Requirements:

• Experience with Informatica platforms including IDMC

• Strong cloud environment knowledge, especially Azure

• Excellent troubleshooting and communication skills

• Familiar with metadata management tools

• Awareness of sensitive data privacy practices

Become integral to TCS’s mission in leading technological excellence and innovation in AI services.

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