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Arrow Workforce Solutions

Canada / Global

Customer Service Representative

Job Description

Schedule:

Monday to Friday, 9:30 AM – 6:00 PM

Start Date:

ASAP

Pay:

$22.50/hour

Responsibilities

Handle approximately

30 inbound customer calls per day , providing professional and customer-focused support.

Assist with

sales support and customer order processing , including entering and processing orders in the system.

Answer customer questions, provide product/service information, and resolve inquiries efficiently.

Work comfortably with a

headset while entering information into the system simultaneously .

Maintain accurate customer and order information with strong attention to detail.

Communicate effectively with customers and work collaboratively within a small team of two.

Requirements

Strong

computer, email, typing, and data-entry skills .

Excellent verbal communication and active listening skills.

Strong attention to detail and accuracy.

Pleasant, professional, and customer-focused approach.

Reliable, punctual, and strong attendance record.

Comfortable working independently in a small-team environment.

Previous customer service, inside sales, or order-processing experience is an asset.

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