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Dialpad

Vancouver / Global

Applied AI Software Engineer at Dialpad

Job Description

Elevate your engineering career with Dialpad as a Senior Software Engineer focusing on Applied AI Systems. Contribute to innovative AI solutions that enhance customer experience and automate workflows.

As a Senior Software Engineer on the Applied AI team, you'll design and build scalable backend services and integrated systems for agentic AI applications. Your collaboration with Applied Scientists and engineering teams will be crucial in transforming advanced AI models into reliable customer-facing solutions while ensuring seamless integration and evaluation. Your hands-on approach will impact the future of real-time conversational experiences powered by Dialpad.

Key Responsibilities:

• Design scalable backend services for AI applications

• Partner with Applied Scientists on model integration

• Develop APIs and data flows for AI services

• Build systems for monitoring and model deployment

• Improve reliability and efficiency of production systems

Requirements:

• 5+ years of software engineering experience

• Expertise in backend systems and APIs

• Familiarity with AI-enabled services or LLM applications

• Strong programming skills in Python or backend languages

• Experience in debugging and performance optimization

Shape the future of AI in business communications with Dialpad while leveraging your software engineering skills.

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