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WinsAbove

Vancouver / Global

Remote Support Specialist I — Customer Experience

  • Remote

Job Description

Brex is seeking a Support Specialist I to provide passionate, high-quality customer service from a fully remote role based in Vancouver. You will collaborate with sales, engineering, and operations to resolve inquiries, learn Brex products deeply, and help customers feel valued and supported.

The role emphasizes timely, empathetic responses and effective use of AI tools, with office sessions in Vancouver for occasional training. Flexibility to cover PST hours is required.

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