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Okta

Canada / Global

Hybrid Associate Program Analyst Role

Job Description

Step into a Hybrid Associate Program Analyst role with the company, contributing to the Global Customer Support mission. This position is perfect for those looking to launch their program management career.

In this entry-level role, you will support the program management team by engaging in administrative tasks and data analysis. Your contributions will help streamline processes and enhance the customer support experience while learning valuable skills along the way. The role provides a mix of hands-on experience with program execution and stakeholder coordination.

Key Responsibilities: • Engage in data analysis for customer support projects • Collaborate with teams to implement customer-facing solutions • Track program progress and assist in logistics coordination • Participate in strategic initiatives that shape support practices • Help coordinate training and enablement efforts for staff

Requirements: • Bachelor’s Degree or equivalent experience • 0+ years in a professional environment • Understanding of core collaboration tools and project management • Clear and effective communication skills • Detail-oriented with basic problem-solving abilities

Elevate your skills and support the organization's customer service objectives in this dynamic role. #J-18808-Ljbffr
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