Noverka Conseil
Montreal, QC, Canada
At Noverka, our values illustrate who we are and define our convictions: Human, Transparent, Passionate. We are driven by innovation and success, both in our relationships and in our practices. Finding the right job for the right person is what we do best! Our client, a banking organization is looking for a Digital Operations Analyst. Job descr
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Job Source: RONA Inc.CGI Njoyn
Ottawa, ON, Canada
We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians.
Job Source: CGI NjoynCGI Njoyn
Ottawa, ON, Canada
We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians.
Job Source: CGI NjoynMontreal, QC, Canada
At Noverka, our values illustrate who we are and define our convictions: Human, Transparent, Passionate. We are driven by innovation and success, both in our relationships and in our practices.
Finding the right job for the right person is what we do best!
Our client, a banking organization is looking for a Digital Operations Analyst.
Job description :
Reporting to the Senior Manager, Digital Operations and Resiliency within the Platforms and Operations group, the incumbent provides quality services ensuring effective and efficient operation of the systems under his/her responsibility. The incumbent participates in the administration, control and support of Production environment resources.
Role and responsibilities:
Carry out a variety of complex analyses, identify gaps and make recommendations to automate, industrialize and optimize system efficiency, and resolve major problems;
Understand business issues, identify and analyze internal customer requirements, document requests and prepare recommendations to design or adapt systems that meet needs and facilitate decision-making;
Supervise test phases to ensure that systems developed or modified are adequate for production operations;
Analyze system change requests, assess the impact on existing applications, suggest and implement appropriate modifications;
Participate in the transfer into operation of new applications produced by the digital solutions teams, acting as an expert consultant in the planning of implementation and post-implementation activities;
Maintain operating documentation: Operating Guide, Knowledge Base, etc;
Participate in testing and production start-ups, ensuring the validity of contingency plans;
Maintain and optimize work scheduling schedules (Autosys);
Handle incidents and ensure rapid restoration of service in the event of failure;
Participate in level 1 support for night production incidents (in rotation with other team members);
Write and maintain documentation resulting from his/her work and that of his/her team;
Participate in projects to improve production processing in DevSecOps mode using Datadog and ServiceNow.
Participate in biennial exercises, as required, for the effective execution of business continuity, operational and disaster recovery plans.
Expertise required:
Ten (10) years of relevant experience;
Minimum of three (3) years with DevOps and cloud tools (AzureDevops, AWS)
Minimum of three (3) years with cross-platform automation and monitoring tools (e.g. Autosys, Datadog etc.)
Held a similar role within the last 2 years.
Ability to automate manual tasks in Operations.
Knowledge of Unix and MS-Windows operating systems;
Knowledge of Unix/KSH scripting languages, SQL;
Experience with ServiceNow, MQ/IIB, MFT, Autosys, SQL Server;
Experience as an investment analyst;
Experience in managing financial systems and tools (Algo, Bloomberg, Minerva, Murex, …);
Experience in finance is an asset;
Proficiency in Microsoft Office suite;
Knowledge of multi-platform management, automation and monitoring tools (e.g. Autosys, Datadog, ServiceNow, etc.);
Ability to structure and lead multi-disciplinary and multi-level stakeholder meetings;
Excellent communication, influencing and negotiation skills;
Ability to multi-task on several projects in parallel;
Available for a 24-hour rotation, 6 days a week, on-site from 7:30 a.m. to 6 p.m. and on-call evenings and nights (1 week to approximately every 8 weeks);
Ability to work under pressure;
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