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Toronto / Global

Senior AI Platform Support Engineer (Remote)

  • Remote

Job Description

OpenAI is seeking a Senior Support Engineer to collaborate with strategic enterprise accounts and product teams, solving complex problems in a high-scale AI environment. You will design operational processes, monitor top customers, and work with Infrastructure and Engineering to deliver reliable experiences.

The role emphasizes automation, real-time detection, and cross-functional coordination in a remote-capable setup based in Toronto, Canada.

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