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Coast Capital Savings

Surrey / Global

Part Time Member Services Representative

  • Part Time

Job Description

Be the welcoming face of Coast Capital as a Part Time Member Services Representative. Enjoy meaningful interactions, financial support, and community connection every shift at our branch.

At Coast Capital, we are seeking a part-time Member Services Representative to provide exceptional financial guidance and service. You will engage with members, identify opportunities for further assistance, and educate them about our digital channels. Your goal is to build lasting relationships while addressing their financial needs.

Key Responsibilities:

• Greet members with a friendly and supportive demeanor

• Manage member inquiries and provide tailored financial advice

• Identify upsell opportunities during money chats

• Educate members on online banking and mobile services

• Resolve member issues proactively and efficiently

Requirements:

• Strong verbal English communication skills

• Ability to actively listen and empathize with members

• Motivated self-starter with problem-solving skills

• Positive attitude and team-oriented mindset

• Commitment to Coast Capital’s values and mission

Utilize your communication and relationship-building skills to impact Coast Capital members positively.

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