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TD

Canada / Global

Customer Experience Associate Position

Job Description

Join TD in Val-Bélair, Quebec as a Customer Experience Associate, where you'll enhance customer relationships through effective service and transaction processing.

In this role at TD Canada Trust's Personal & Commercial Banking, you will navigate customer interactions, delivering tailored solutions and support. Your administration and communication skills will be essential in a role designed for those who are detail-oriented and proactive in a fast-paced setting.

Key Responsibilities: • Accurately manage deposits, withdrawals, and payments • Assess customer needs to provide personalized banking advice • Resolve issues and escalate non-standard requests accordingly • Strive to meet goals through effective service promotion • Support team dynamics through respect and effective communication

Requirements: • Minimum of a High School diploma and 1+ years in a relevant role • Proficient in MS Office tools • Bilingual in French and English • Strong organizational and time management skills • Detail-oriented with a drive to succeed

Utilize your skills to foster exceptional client experiences at TD Canada Trust. #J-18808-Ljbffr
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